Politique d’expédition
Shipping Policy
At Jacē Luxury, we are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping guidelines below.
Processing Time
Once your order is placed, please allow 1–3 business days for our team to process and prepare your items for shipment. You will receive a shipping confirmation email with tracking information as soon as your package leaves our facility.
Shipping Options & Rates
We offer two shipping tiers to best suit your needs. Both options include all applicable fees with no hidden charges.
| Shipping Method | Estimated Timeframe | Shipping Fee |
| Standard Shipping | 5–10 Business Days | $10.99 |
| Express Shipping | 3–5 Business Days | $14.99 |
Important Shipping Information
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Business Days: Our processing and shipping timeframes refer to business days (Monday through Friday, excluding public holidays).
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Tracking: Once your order has shipped, you will be able to track your package using the link provided in your confirmation email.
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Delivery Address: Please double-check your shipping address during checkout. We are not responsible for packages that are undelivered or lost due to an incorrect address provided at the time of purchase.
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International/Customs: Please note that while our fees cover shipping, customers are responsible for any applicable local customs duties or import taxes that may be required by your country’s regulations.
Questions?
If you have any questions regarding your shipment or need further assistance, please contact our support team at support@shopjaceluxury.com.